Our People are Our Biggest Asset

We have built a team of talented, reliable, and like-minded professionals

Our entire purpose is to boost the properties we manage and represent, and we could not do that without a great team of dedicated people. Our management teams are customized for each property to make sure we are providing our clients with the most professional yet personable service available.

Personal Attention

Providing the best service to our clients means offering personal attention. It is not uncommon to see our president at a property with his sleeves rolled up and dirt on his knees. But it is more than that: it is about maintaining communication with our property owners and remaining available at all times. It is the kind of attention you do not get from larger companies: however, it is the kind of attention you can expect from the close-knit group of professionals at HºI Management.

Personalized Management

Putting together a management plan should never be a cookie-cutter solution. Every situation encounters its own challenges and successes. This is why we work personally with each and every one of our clients to develop a working management plan and put it to action with our specially chosen property management team.

Teamwork and Communication

Putting your management plan to action revolves around excellent teamwork and communication. Working with HI Management means getting an entire team of dedicated people who are focusing on the best results.

Property Development

We are almost never content to simply manage a property. For us, it is about turning it into a thriving community. Our goal is to take a property and turn it into something bigger than the owner ever imagined. How do we do that? By employing a customized strategy and making the right decisions that will produce the best results.

Our Property Managers

At HºI Management, we do not settle for anything less than the best. It is our responsibility to provide exceptional services and care to the properties we represent and manage. It is a responsibility that we take seriously.

Our Team


Timothy J. Shafer

CPA, HCCP, NCP-E – Member/ President

With over 20 years of experience managing capital assets, Timothy J. Shafer has earned his stripes in the property management industry. He graduated from Indiana University with a B.S. of Accounting and has since earned several certifications, including:

  • Certified Public Accounting (CPA)
  • Housing Credit Certified Profession (HCCP)
  • National Compliance Professional – Executive (NCP-E)
  • Indiana Apartment Association – Board Member

Alissa Morlan

Alissa Morlan

CAM, HCCP – Director of Property Management

Alissa Morlan has been working in real estate and property management for more than 10 years. As the Director Property Management, she is responsible for supporting and executing H◦I Management’s strategic objectives, ensuring that each managed property meets or exceeds owner expectations and that H◦I’s overall performance surpasses industry standards. Onboarding, training, asset management, monitoring operations, and establishing contacts are a few of the techniques utilized to achieve these results. Alissa’s certifications and achievements include:

  • Certified Apartment Manager (CAM)
  • Housing Credit Certified Professional (HCCP)
  • BNI Indiana Director
  • H◦I Management Award of Excellence
  • H◦I Management Property of the Year

Karen K. Beard

CAPS, HCCP, SCS – Director of Compliance

Working in real estate management for more than 10 years, Karen K. Beard leads our compliance team for Section 42, Section 8, market rate, and student housing compliance. Her achievements include:

  • Certified Apartment Portfolio Supervisor (CAPS)
  • Housing Credit Certified Profession (HCCP)
  • Site Compliance Specialist (SCS)
  • HI Management Employee of the Year Award

Thomas C. Whetsel

Director of Maintenance

Thomas Whetsel has 30 plus years’ experience in the maintenance and HVAC world. As Director of Maintenance, he is responsible for our maintenance team and all related activities in our portfolio. His achievements include:

  • North American Technical Excellence Certification (NATE)
  • Member of the Refrigerant Service Engineering Society (RSES)
  • HVAC Journeyman Card
  • Certified in Chemical Management

Amber R. Swain

Director of Accounting

Amber has been working in accounting, auditing, and tax preparation for more than 10 years. As Director of Accounting, she heads our accounting team and takes charge of all accounting training for new personnel across our portfolio. Amber also oversees the preparation of all accounting, tax, and financial reporting as well as processing accounts payables, asset monitoring, and more.

Let our experienced team manage your property.